About Us
Our History
Spectrum Insurance Brokers Limited was established in 1982 with considerable shareholding by the Neal & Massey Group. 13 years later, we became a locally owned company in Jamaica after the shares were bought by a local group of investors.
Goals & Objectives
We set the industry standards high by providing quality insurance and risk management services to a variety of sectors. These sectors primarily range from commercial manufacturing to service industries. Over time, we have developed into one of the largest brokers for personal line insurance in the local industry.
Company Profile
Spectrum Insurance Broker Limited was established to provide insurance and risk management services primarily to commercial, manufacturing and the services industries. However, over time we took advantage of the growing niche market of group packages or schemes for motor insurances, including employees involved in the bauxite and banking industries, public utilities, members of the Jamaica Civil Service Association and other Public Sector employees.
In recent years, we have refocused our strategy to achieve a more balanced portfolio mix between corporate and personal line clients, and have been upgrading our operational, technical and human resources to meet the resulting challenges and opportunities. Presently, our corporate clientele includes one of the two local Radio & TV Stations; Hotels, Construction, Manufacturing and Distribution risks, among others. In addition to general insurance services, Spectrum also operates a division which provides the full range of Life and Employee Benefit insurance plans for employees of these and other firms.
In terms of distribution channels, we have an office in Mandeville which we intend to expand into a full branch operation to serve clients in Manchester and neighboring parishes, while our main office in Kingston provides full island wide reach. Our key personnel have a combined experience in excess of 200 years in the insurance industry. We have contractual agreements with all General and Life insurance companies operating locally, as well as access to Lloyds’ of London and the wider International Insurance and Reinsurance markets via a network of correspondent Lloyd’s brokers.
Like all general insurance brokers operating in Jamaica, we are regulated by the FSC which exercises active supervision and oversight of our operations to ensure that only persons deemed to be fit and proper, including directors, are allowed to perform any important role in the firm, and that we are in compliance with all requirements under the regulations, including adequate Errors & Omissions insurance.
Mission Statement
To delight our customers with world-class services through the efficient and effective utilization of human and technological resources and the use of appropriate distribution systems that enhance long term relationships and profitability.
Our Goal
“Setting the industry’s standards.”
Our Commitment to Our Staff
To provide a challenging and rewarding environment for our employees, actively supporting their personal development & professional goals.
OUR BOARD OF DIRECTORS
Our Board comprises individuals who have achieved notable success in their respective fields, and they bring a wide range of expertise and experiences to the corporate governance of the company via scheduled monthly meetings and other interventions. The Board members are:
Ambassador Donald Rainford
Chairman
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BSc. C.D., J.P. Chairman
A Graduate of the London University of Economics, Donald Rainford is former Ambassador to Belgium and to the EEC. His other public service postings include tenures as Permanent Secretary in the Ministry of National Security and as Chairman of the National Development Bank (NDB).
Ewart Scott
CEO & Managing Director
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Ewart Scott – CEO/Managing Director
BSC, MBA
Mr. Scott is a former banker of many years who also worked in the Petroleum Industry for nine (9) years and currently operates his own business in the Petroleum Industry. Mr. Ewart Scott currently serves on several boards both in the private and public sector. He has been a director of Spectrum Board for over 20 years where he was also Managing Director at various intervals. Currently, as CEO/Managing Director of Spectrum, he brings much knowledge and experience in General Insurance broking to the Board.
Dorothea Gordon-Smith
Director
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Managing Director, Garbage Disposal and Sanitation Systems Ltd.
A former banker, manager and now successful entrepreneur, Mrs. Gordon-Smith has consistently been included in Businesssuite’s list of the 50 Most Powerful Women in Jamaica, since 2003.
Michael L. Reid
Director
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MBA, ICIA, ASCA, FAIA Financial Consultant
Mr. Reid’s areas of specialization include Local and International Taxation, Development & Implementation of Internal Control Policies and Corporate Financial Reporting.
Mr. Cleveland Stewart
Company Secretary/Director
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Company Secretary
Mr. Stewart is an accountant and former banker of many years, with broad experience in the private and public sectors. He joined the Spectrum Board in 2012 as company secretary and he brings a wealth of knowledge and experience in his particular discipline to the team.
Management Team
Wilton A. Campbell
Vice President – Life Department
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B.Sc., CLU, AMTC, Ch.F.C. Vice President – Life & Employee Benefits
A qualified and experienced life insurance practitioner with over 40 years in the life insurance industry. He is past Chairman of the Board of Trustees of the Institute of Chartered Life Underwriters and Chartered Financial Consultants (CLU & Ch.F.C.)
Mr. Campbell provides leadership to the Life and Employee Benefits at Spectrum Insurance Brokers and under his leadership, Spectrum’s Life Division has consistently ranked among the top 3 producers of life business from local insurance brokers. He is a level-headed, critical thinker whose contribution to management decisions result in improved organizational efficiency.
Mr Campbell is involved in various professional and community activities and is married to Tessicar.
Dwight Cummings
AVP/ Operations Manager
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AVP Operations
Mr. Cummings has over 25 years of experience in the General Insurance Industry, with strong marketing and customer service acumen. He has developed a successful career with expertise in the design and placement of all major classes of commercial insurance, launching of new insurance products, supervising, training and mentoring others.
Mr. Cummings held several positions across the Insurance Brokerage sector before joining Spectrum in 2006. He has held several positions while at Spectrum that has led up to his current position. He is an avid team player who recognizes the need for continuous improvement in organizational efficiency for optimal customer service delivery.
He is the holder of a Diploma in Insurance Studies from the College of Insurance & Professional Studies. His BSC in Management Studies at the UWI is incomplete. He was nominated for the First Global Bank Scholarship (2008) and Most Improved Producer at Guardian Insurance Brokers (2000).
Mr Cummings is married to Stephanie.
Angella Morais
Manager – Employee Benefits
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Manager, Employee Benefits Department
Mrs. Morais has a career spanning 34 years as a Professional in the Life Insurance Industry, specializing in the design and marketing of Employee Benefit plans for various private and public sector workers throughout the island. Prior to entering the Insurance Industry Mrs. Morais was employed in the Banking Sector for over fifteen (15) years
Her wealth of experience in managing and boosting sales of the employee benefits product is exceptional. Her track record for maintaining customer satisfaction is second to none.
Orain Smith
Accounting Manager
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Accounting Manager
Mr. Smith’s career in Accounting spans over 20 years where he has acquired vast knowledge and experience in accounting procedures and accounting software. He has held accounting positions in various organizations, including senior positions.
He joined Spectrum in 2006 as Accountant and since 2007 has held the position of Accounting Manager. He holds certification in AAT and is currently pursuing his ACCA certification.
Mr Smith displays a keen interest for technical matters which enables him to contribute to the technical affairs of Spectrum. He is a football enthusiast and an avid reader.
Millicent Battick
Office/Compliance Manager
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Office/Compliance Manager
A former Banker for over 25 years, achieving the Chairman Awards for Excellence, a Presenter on The Owen James Report Show, Money Matters and a developer of people to be their best. She is a no-nonsense leader who strongly believes that with policy there must be principle.
Skilled In People Management, Strategic Planning, Critical Thinking, Team Building, with the ability to interact with people at multi-cultural levels, Millicent strongly believes that no task is too small not to go after perfection and excellence.
She holds a Bachelor of Business Administration (Hons), Diploma in Marketing and Business Studies. (CAST/Utech). Certificate courses in Anti-money Laundering Compliance, Critical Thinking (American Management Association), Sales Motivation for Bankers (Institute of Canadian Bankers), Developing Leadership Competencies & Skills for Results (RBTT Roytec), also forms part of her academic training.
She is married to Shaun, with four grown children.
A passionate relationship with Christ, her object of worship and adoration.
Mark A. Brissett
Branch Manager – Life Department
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Manager, Life Department
Mark joined Spectrum Insurance Brokers in March of 2021. He brings to Spectrum a wealth of experience with 27 years in the insurance industry, having spent 9 years in Administration at Life of Jamaica/Sagicor, 10 years as a Sales Agent, and 8 years in Management. He has led successful Sales Team as Agency Manager at Chancellor Insurance Agency for two years before taking on the role of Branch Manager at Caribbean Assurance Brokers in 2017, a 3 year period, resulting in increased revenue with 3 years run in the top 3 brokerages for Sagicor. He joined Covenant Insurance Brokers in July 2020 and moved that company from 14th place to 3rd place among the Sagicor brokerages – a feat achieved in only 6 months.
Mark’s proven ability to bring a team together, working towards achieving the company’s objectives with the ability to boost sales, build team spirit and morale is a strong point that he brings to Spectrum.
He is AMTC Certified from LIMRA (International Insurance Body for Life Insurance) and is married to Melissa.
Claire Morgan
Branch Manager – Mandeville
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Manager – Mandeville
Mrs. Morgan has been in the Insurance industry for over 15 years. Over time, she has built her portfolio which, include personal and commercial clients while holding various supervisory positions at Guardian Insurance Brokers Ltd, NPG Insurance Brokers Ltd and Financial Advisor at JMMB Insurance Brokers ltd.
She joined Spectrum Insurance Brokers in 2014 as Branch Supervisor and has risen to her current position. She is customer friendly and result oriented. She is committed to all that she does and lives by the words of Maya Angelou: “People will forget what you said, people will forget what you said, but people will never forget how you make them feel.”
She holds the following Industry designations: Awards for Top Producer (JMMB) and Award for top credit in Motor Insurance Examination (ICWI). She has completed several Insurance Certificate courses from the College of Insurance & Professional Studies.
Mrs Morgan is very active in her community and is director for a charity organization – Jireh Benevdent. She is married to Robert for over 25 years with a daughter, Robertha.
Nichole Scarlett
Assistant Manager/Team Lead
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Assistant Manager (Team Lead), Claims Department
Nichole is a General Insurance Claims Specialist, who has worked in the General Insurance Industry for over 25 years. She has held several leadership positions in the Claims department of United General Insurance Company, General Accident Insurance Company, and Advantage General Insurance Company and has extensive experience in claims handling and general insurance.
She has a passion for delivering excellent customer service and her customer centricity allows her to negotiate claims settlements to each client’s satisfaction. Her ability to handle complex issues with her strong decision-making skills along with strong team building skills brings results in achieving her department’s goals and objectives.
Nichole has a Certificate in Project Management from Mona School of Business and is a Certified Scrum Master. She also has to her credit, a Supervisory Management and the Jamaica Insurance Diplomas as well as Certificates in Fraud Prevention and Advanced Claims from the College of Insurance and Professional Studies.
OUR MARKETING & SALES TEAM
(General Insurance)
Beverlee Besley
Executive Consultant
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ACII – Executive Consultant
A former Vice-President of Spectrum, Mrs Besley is a respected and accomplished broker and administrator with vast experience and expertise in brokering and client relationship. She has been with Spectrum for over 19 years and currently work as an Executive Consultant.
Mrs. Besley is an Associate of the Chartered Insurance Institute – a member of the Professional Insurance Practitioner, London and has been in the Insurance industry for over 35 years, serving in various management capacities.
Gabriel Alexander
Executive Consultant
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Executive Consultant
Gabriel began his insurance career in May 1969 at a U.K. firm of brokers with branch office in Jamaica at that time. He was appointed branch manager in 1975 and during 1976 the insurance portfolios of Kaye, Son (Jamaica branch) and the Myers Fletcher and Gordon Insurance Agency were merged into Insurance Brokers of Jamaica Limited (IBJL). As a result, he was transferred to IBJL where he held senior positions such as Administrative Director and Financial Director.
AS one of the Founders of Marathon Insurance Brokers Limited, Gabriel joined the company in 1990 as Managing Director, a position held until his resignation June 2002. As a major shareholder of Progressive Insurance Brokers which started in 2002, Gabriel worked as Chairman/CEO until it merged with Spectrum Insurance Brokers in 2017, where he has been working as Executive Consultant.
Mr. Alexander’s experience in the Insurance Industry now spans over 52 years and he has acquired sound knowledge and vast experience in all spheres of the broking business, servicing numerous commercial and Industrial risks. He holds several certificates in insurance including the Insurance Diploma from the Insurance Institute of Jamaica, now the College of Insurance. He is a lifetime member of the Insurance Institute of Jamaica and a former Treasurer of the Jamaica Insurance Brokers Association.
Gabriel is happily married to Beverley for 45 years and have 4 grown children
Aretha Reid
Snr. Account Executive
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Senior Account Executive
Ms. Reid has been in the Insurance industry for the past 25 years and has been at Spectrum Insurance Brokers for 19 years, where she has grown in the broking business. Her breadth of broking experience spanning over these years has led her to build an impressive client portfolio and developed a reputation for excellence in customer service.
Aretha is a truly dedicated and hard worker, a people person who is driven by quality customer service and customer satisfaction. She is the proud mother of a daughter, Alexandria.
Annetta Carr
Account Executive/Consultant
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Consultant Account Executive
Ms Carr, joined Spectrum in 2001, having been in the industry for several years in various capacities both on the Insurer and Broker Side. Over the past 20+ years she has worked in Broking as an Account Executive (Consultant), during which period, she has developed a loyal clientele in both Personal and Commercial Lines, having to her credit developed Schemes for Motor Fleets while expanding her Portfolio of Strata Property Insurance and Commercial Business Clients.
She is known as a customer-oriented, self-motivated professional and is well-loved as a Team Player.
She holds Qualifications with Distinction in several Areas from the College of Insurance & Professional Studies.
Christine Noyan-Cain
Account Executive
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Account Executive
Christine Noyan-Cain has been working in the Insurance Industry for over 15 years. She currently holds the position of an Account Executive. She is a hardworking, self-motivated, customer-oriented professional who will go over and beyond the call of duty to satisfy her client’s needs.
She holds a Diploma in Insurance and is currently in the final year of completing a Bachelor’s Degree in General Management.
Christine is married with two sons.
Kerry-Ann McCarthy
Account Executive
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Account Executive
Kerry-Ann McCarthy is an Account Executive in the General Insurance Department at Spectrum Insurance Brokers. She is a Certified Insurance Technician with 17 years of experience in the General Insurance Industry.
She has worked in various capacities in the industry, including Customer Service Supervision. With her excellent interpersonal skill, she provides professional advice to her clients and will go the extra mile to ensure their satisfaction.
Kerry is the Holder of a Diploma in Insurance and various Classes of Insurance Certificates from the College of Insurance. She is a graduate of Meadowbrook High School and a proud mother to a son.
